December 31 Deadline: Federal Civil Service Hits Paperless Milestone as 38 Ministries and Extra-Ministerial Departments Go Digital
Nigeria’s Federal Civil Service has hit a historic year-end target, going fully paperless as all 33 Ministries and five Extra-Ministerial Departments (MEMDs) switch to digital operations. The milestone, achieved on 30th December 2025, marks a decisive move from paper-based bureaucracy to a modern, accountable, and digitally enabled public service. “Today, all Ministries in the Federal Civil Service are now paperless,” Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, OON, mni, told journalists. “Citizens and businesses can now communicate with government entirely through digital channels, eliminating the delays and inefficiencies of traditional paper processes.” The transition builds on reforms started in 2017 under Mrs. Winifred Oyo-Ita and strengthened under Dr. Folasade Yemi-Esan, which introduced the Enterprise Content Management System (ECM) and a broader digitalisation agenda. Since August 2024, Walson-Jack’s administration expanded paperless ...